Is using the 24book platform free?

Yes. Registration and the core features are completely free for salon owners and clients.

How much does the salon software cost?

The 24book software is charged as a one-time payment of 150 USD per salon. There is no monthly subscription.

Are SMS notifications charged separately?

Yes. Each SMS message, whether a confirmation or reminder, is charged at 0.04 USD per message.

How do clients book an appointment?

The client enters their email address, verifies it with a one-time code received by email, and then selects the salon, service, staff member, and appointment time.

How do appointment reminders work?

The system automatically sends confirmations and reminders via SMS and email to reduce missed appointments.

Does each staff member have their own account and schedule?

Yes. The salon owner creates accounts for staff members. Each staff member has their own calendar, services, and working hours.

Can I import existing clients and services?

Yes. You can import your client database and service list, for example from Excel or CSV files, to get started quickly.

Is there a mobile app and is the system secure?

24book is optimized for mobile devices and uses HTTPS and industry-standard security measures to protect data.

Can I cancel or reschedule an appointment online?

Yes. Clients can cancel or reschedule appointments within the salon rules, and the system automatically notifies the salon and sends updated reminders.

Who should I contact for support?

For technical support and questions, please contact office@websolutions.online.

Terms of use

Name: 24book
Price: 150 USD

Effective Date: September 12, 2025

Owner of the platform 24book.co:

Web Solutions Hub LLC

166 Geary St STE 1500, 643
San Francisco, CA 94108, USA

Tax ID (EIN): 37-2186117

Contact email: office@websolutions.online

1. Introduction

These Terms of Use govern the use of the 24book platform.

By using the platform, users (salon owners, workers, and clients) accept these terms in full.

2. Services We Provide

The platform allows:

salon owners to create an account, enter their salons, workers, and services,
workers to manage schedules and clients,
clients to access their profile and schedule appointments via email and code,
automatic sending of notifications (email and SMS)

By using the platform, users accept this Privacy Policy.

3. Registration and Accounts

Salon owners are responsible for the accuracy and completeness of the data they enter.
Workers and clients can only access through accounts created by salon owners.
Users are responsible for keeping their access data secure and must not share it with third parties.

4. Pricing and Payment

1. Software:

The one-time fee for using the platform is $150 (USD) per account.

2. SMS notifications:

Each SMS message is charged $0.04 (USD)
The number of sent SMS messages depends on user activity (appointment confirmations, reminders, notifications).
Salons are required to ensure sufficient credit for sending SMS messages.

3. Currency and Payment Method:

Payments are made in dollars ($) or Serbian dinars (RSD), in accordance with applicable laws.
We accept bank transfers, card payments, and other methods we provide.

5. Use of the Platform

Using the platform for any illegal activities is prohibited.
Users must not attempt to abuse the system, access others' accounts, or manipulate data.
The platform is intended solely for the business purposes of salons and their clients.

6. Liability

Web Solutions Hub LLC does not guarantee complete uninterrupted operation of the system, although we strive for the platform to function without interruption.
We are not responsible for losses incurred due to technical problems of third parties (telecom operators, hosting providers, etc.).
Users are responsible for the accuracy of the data entered into the system and for communication with their clients.

7. Privacy and Data Protection

All user data is processed in accordance with our [Privacy Policy] and [Cookie Policy].
Users have the right to access, correct, and delete their data in accordance with GDPR and local laws.

8. Changes to Terms

We reserve the right to change and update these Terms of Use. Users will be notified of any changes via the website or email.

9. Termination of Use

Users may stop using the platform at any time.
Paid fees (one-time software fee, costs of sent SMS messages) are non-refundable.
In case of violation of these Terms, we reserve the right to suspend or delete user accounts.

10. Jurisdiction

These Terms are interpreted in accordance with the laws of the USA and international data protection laws (GDPR, CCPA).

11. Contact

For any questions regarding these Terms of Use, please contact:

Web Solutions Hub LLC

166 Geary St STE 1500, 643

San Francisco, CA 94108, USA

Email: office@websolutions.online